We only collect the information that’s necessary to carry out our work, provide the particular service you have requested and to keep you informed.
The type of information we collect depends on where and when it is gathered:
Information we obtain directly from you:
When you …
- register or subscribe (for example to our mailing list or sign up to our membership) on our website
- book events or workshops/classes via Eventbrite
- contact us by email, post or phone
- connect with us on social media
We need to collect information from you in order to provide the service you are requesting. We may collect:
- Prefix and name
- Email address
- Date of Birth
- Contact phone number(s)
- Social media username
- Delivery address(s)
- Billing address
When visiting our website, we may collect the following information:
- Your IP address (a public IP address is a unique number which allows a computer, group of computers or other internet connected device to browse the internet).
- The date and time of the visit to the site
- The pages accessed
- The previous site accessed
- The type of browser used
- Your operating system (for example Apple Mac, Windows etc)
This information is collected to help diagnose and manage the website, to audit the geographical makeup of users, and to establish how they have arrived at the website.
We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address.
Information via social media – policy & usage
We adopt a company Social Media Policy to ensure our organisation and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords! Users are advised to conduct themselves appropriately when engaging with us on social media.
Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you may give us permission to access information from those accounts or services.
We also use following third party provider, TweetDeck to manage our social media interactions.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
Information available publicly
We may include information found on public websites and information that has been published in articles/newspapers.